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Frequently Asked Questions - Bouncy Rentals, Baltimore Maryland Moonbounce Rentals, Inflatables, Face Painting and Party Rentals

Bouncy Rentals, Baltimore Maryland Moonbounce Rentals, Inflatables, Face Painting and Party Rentals

Information for First Time Renters and common Frequently Asked Questions

How do I know if the inflatable I am interested in renting is available?
Simply click on the "Online Reservations" button at the top of this page or click here.
Select product and date desired and our dynamic real-time automated reservation system will tell you if the product is available or not.

Click Here to View our Products for Rent!
 

How far in advance should I make my reservation?
You should make your reservations as soon as possible.  Moon Bounces are very popular and sometimes we are booked up weeks and even months in advance. Saturdays are our most popular rental days. 

When is payment due?
A $30 non-refundable* deposit is required at the time the reservation is made.  The remaining balance will be applied to your credit card on the date of your event, or it can also be paid on-site at the time of delivery. We accept Visa, MasterCard, Discover,  company checks (made payable to Bouncy Rentals ) and cash.

*A 100% refund of your deposit will be made if your reservation is canceled due to inclement weather (rain, high winds, etc.)

Please contact a Bouncy-Rentals representative if you have questions regarding payment.

How many children fit in the bounce house? 

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Do you set up in parks?
Yes. Where applicable, you will be responsible for obtaining any necessary permits.  A generator may need to be used as well, as not all park locations have electricity.  We provide generators for an additional $75 per day.  If you use your own generator, it must have a spark-arresting muffler.

How much room is needed for a bounce house? What surfaces can the bounce house be set up on?

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You will need to provide a level area of about 15 x 20 with an overhead clearance of 18 feet for our units. Combo Units and slides will require a space of 20 x 20 with an overhead clearance of 18 feet.  

Our units can be set up on any level surface such as grass, concrete, asphalt, dirt, and even indoor gymnasiums. During checkout please specify which surface the bounce house will be setup on so we can provide the appropriate anchors.

 

Do you deliver and set up the bounce?                                                                                                   Yes. We deliver, set up and take the unit away when the designated time has come.  We also insure that the units are in good working condition as we test the units for safety after set up.


What is the rental period?                                                                                                                           Typically, our bounce units are rented on a daily basis for a period of 4 hours.   Prices are not pro-rated for shorter rental periods. We can also set up for an overnight occasion or two-day rental.


What time do you deliver and pick-up the moon bounce?                                                         You decide on the specific rental time and we'll be there anywhere from 30 minutes to 3 hours before the start time of your event.  We pick-up the unit after the party is over, but please allow up to 3 hours for pick-up. If an exact pick-up time is crucial, just let us know.

What is your Delivery Policy? 
Due to a high volume of weekend rentals, we have a 20-mile delivery radius. Deliveries beyond the 20-mile radius are charged at flat fee of $25 and confirmed on a case-by-case basis.   Bouncy Rentals reserves the right to not delivery beyond our 20-mile radius.  Most of the areas that we cover have NO delivery fee.  You can check the box below to see if we deliver to your area.

Baltimore and Surrounding Areas
Locations available for delivery in the Baltimore area by City and Zip Code:
21009 Abingdon, MD

21013 Baldwin, MD

21201 Baltimore, MD

21202 Baltimore, MD

21203 Baltimore, MD

21205 Baltimore, MD

21206 Baltimore, MD

21209 Baltimore, MD

21210 Baltimore, MD

21211 Baltimore, MD

21212 Baltimore, MD

21214 Baltimore, MD

21215 Baltimore, MD

21216 Baltimore, MD

21217 Baltimore, MD

21218 Baltimore, MD

21223 Baltimore, MD

21224 Baltimore, MD

21229 Baltimore, MD

21230 Baltimore, MD

21231 Baltimore, MD

21239 Baltimore, MD

21250 Baltimore, MD

21251 Baltimore, MD

21264 Baltimore, MD

21279 Baltimore, MD

21284 Baltimore, MD

21285 Baltimore, MD

21287 Baltimore, MD

21213 Baltimore, MD

21233 Baltimore, MD

21235 Baltimore, MD

21241 Baltimore, MD

21263 Baltimore, MD

21265 Baltimore, MD

21268 Baltimore, MD

21270 Baltimore, MD

21273 Baltimore, MD

21274 Baltimore, MD

21275 Baltimore, MD

21278 Baltimore, MD

21280 Baltimore, MD

21281 Baltimore, MD

21282 Baltimore, MD

21283 Baltimore, MD

21288 Baltimore, MD

21289 Baltimore, MD

21290 Baltimore, MD

21297 Baltimore, MD

21298 Baltimore, MD

21014 Bel Air, MD

21015 Bel Air, MD [20.00]

21017 Belcamp, MD [20.00]

21018 Benson, MD [20.00]

21022 Brooklandville, MD

21225 Brooklyn, MD

21228 Catonsville, MD

21027 Chase, MD

21030 Cockeysville, MD

21065 Cockeysville, MD

21222 Dundalk, MD

21040 Edgewood, MD

21075 Elkridge, MD [20.00]

21221 Essex, MD

21047 Fallston, MD

21051 Fork, MD

21052 Fort Howard, MD [20.00]

21057 Glen Arm, MD

21010 Gunpowder, MD

21207 Gwynn Oak, MD

21227 Halethorpe, MD

21031 Hunt Valley, MD [10.00]

21082 Hydes, MD [20.00]

21085 Joppa, MD [15.00]

21087 Kingsville, MD

21090 Linthicum Heights, MD [15.00]

21092 Long Green, MD

21094 Lutherville, MD

21093 Lutherville-Timonium, MD

21220 Middle River, MD

21236 Nottingham, MD

21117 Owings Mills, MD

21234 Parkville, MD

21128 Perry Hall, MD

21130 Perryman, MD [30.00]

21131 Phoenix, MD [20.00]

21208 Pikesville, MD

21133 Randallstown, MD [20.00]

21071 Reisterstown, MD [30.00]

21136 Reisterstown, MD [30.00]

21139 Riderwood, MD

21237 Rosedale, MD

21219 Sparrows Point, MD [20.00]

21153 Stevenson, MD

21252 Towson, MD

21204 Towson, MD

21286 Towson, MD

21156 Upper Falls, MD [15.00]

21162 White Marsh, MD

21244 Windsor Mill, MD

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Washington Metro, Maryland
Locations available for delivery in the Washington / MD Metro area by City and Zip Code:
20817 bethesda, MD

20889 Bethesda, MD

20892 Bethesda, MD

20894 Bethesda, MD

20810 Bethesda, MD

20811 Bethesda, MD

20813 Bethesda, MD

20824 Bethesda, MD

20827 Bethesda, MD

20815 Chevy Chase, MD

20825 Chevy Chase, MD

20877 Gaithersburg, MD

20878 Gaithersburg, MD

20896 Garrett Park, MD

20895 Kensington, MD

20891 Kensington, MD

20854 Potomac, MD [20.00]

20859 Potomac, MD [20.00]

20850 Rockville, MD

20851 Rockville, MD

20852 Rockville, MD

20853 Rockville, MD

20847 Rockville, MD

20848 Rockville, MD

20849 Rockville, MD

20857 Rockville, MD

20902 Silver Spring, MD [25.00]

20910 Silver Spring, MD [25.00]

20993 Silver Spring, MD [25.00]

20997 Silver Spring, MD [25.00]

20880 Washington Grove, MD

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What is your cancellation policy?
If your event is cancelled, simply
let us know before the scheduled delivery date/time and we'll promptly cancel your reservation.  A refund of your deposit will be made ONLY if your reservation is canceled due inclement weather (rain, high winds, etc.). 
Bouncy Rentals reserves the right to cancel delivery on short notice if it is determined that weather will be a factor in the safety of the participants or harmful to the equipment in any way.



Are inflatables safe?
Absolutely! As long as all the rules outlined in the
operator safety acknowledgement form are followed, and the unit is supervised at all times, they are very safe. We will request your signature on this form and give you a copy on the day of the delivery.

We securely stake the base of all inflatables into the ground. Four 50-200 lb. sand bags secured within commercial-grade duffle bags are used for surfaces such as packed gravel, cement or asphalt where stakes cannot be used.

Click below to view our Operator Safety Agreement...


operatorsafetyagreement.doc
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